Customer advisor with Polish & English - Remote

at  Concentrix

LOCATION

Bucharest, Romania
Job Title:
Customer advisor with Polish & English - Remote
Job Description

EXPERIENCE THE POWER OF A GAME-CHANGING CAREER

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as “World’s Best Workplaces,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Customer Advsior you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

YOUR QUALIFICATIONS

Concentrix is a great match if you:

• Are proficient or bilingual in Polish (C1) and English (B2)
• Have European citizenship or work permit in Romania
• Love helping people and enjoy making them feel special
• Have a positive and dedicated attitude
• Are available to work Monday-Friday, 10:00-19:00

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

• Full-time indefinite contract
• Performance bonus
• The option to choose from a board range of flexible benefits through MY Benefit Platform
• Medical Subscription
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you’ll be working on
• Career development programs, specialized courses, and language classes

Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

WHAT YOU WILL DO IN THIS ROLE

As a Customer Advisor on our team, you will:

• Help customers with questions throughout the buying process and finds the best solution for their needs and helps customers after they purchase the products
• Provide extraordinary assistance to customers who contact you via inbound calls and/or emails. When a customer needs help, you quickly assess their situation and give advice or a solution on the spot.
• Provide accurate information about the product the customer wants to buy
• Achieve goals set out on a quarterly basis while providing excellent customer experience

In this role, we offer benefits that help you support your unique lifestyle:

• Full-time indefinite contract
• Performance bonus
• The option to choose from a board range of flexible benefits through MY Benefit Platform
• Medical Subscription
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you’ll be working on
• Career development programs, specialized courses, and language classe