Customer Advocate - Enterprise

at  MYOB

WE ARE MYOB

Hi! And thanks for stopping by!
We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.
We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.

THE SKILLS YOU’LL NEED

• To excel in this role, you’ll need the following skills and experience:
• 3-5 years of customer service/call centre or account management experience
• Experience in a fast-paced start-up or financial services company (preferred)
• Effective and courteous communication with strong customer command
• Motivation to resolve simple and complex issues with a high degree of ownership
• Collaborative individual who actively seeks solutions through teamwork
• Curiosity, creative thinking, and collaboration
• Capacity to manage multiple tasks with competing priorities
  With MYOB, you’ll have the opportunity to collaborate with like-minded individuals and excel in a dynamic and inclusive environment. You’ll come together with your team three days per week in our Sydney CBD office, with flexibility to work from home on the other days.
  Join us at MYOB and let’s unleash the potential of businesses together!

As a Customer Advocate - Enterprise in the Flare team, you’ll have a unique opportunity to be a part of our mission to unleash the potential of businesses across Australia. In this role, you will play a key role in supporting customers with the adoption and usage of Flare’s financial and non-financial products.