Customer and Community Engagement Specialist

at  IKEA

• Communicate verbally, visually and in writing in an inspirational way with IKEA tone of voice to formulate co-worker communications that meet IKEA business

needs and keep our co-workers well informed, engaged and empowered.

• Obtain relevant product and service information from the various departments and communicate it to co-workers, allowing them to communicate to our

customers in an accurate and timely manner.

• Support marketing initiatives, develop, identify, utilize and update communication channels for delivering key messages keeping business goals, co-workers and

customers trust in focus.

• Optimize sales by creating and implementing a local marketing plan that drives traffic and supports the commercial calendar primarily in the areas of catalogue, f

flyer distribution and promotions.

• Define, plan, create/execute and ensure that all internal and external communications in the store are researched, formulated and delivered in an accurate, high

quality and efficient manner.

• Responsible for the communication and execution of projects that support IKEA’s corporate sustainability and social responsibility initiatives.