Customer Assistant (FT Ancaster)

at  Teppermans

Customer Assistant
Efficiency at Your Fingertips: Join Our Team with Our Stellar Office Customer Assistant!
This full-time, in-person position at our Ancaster Tepperman’s location is an immediate opportunity to join our team to fill an existing vacancy. Candidates should have strong organizational skills, excellent communication skills for interacting with customers effectively. Additionally, adaptability and problem-solving abilities help them navigate various challenges and contribute to a dynamic team environment.

Why Work For Us

• We offer job stability like no one else, as we are a 99-year-old family-owned company.
• We provide competitive wages and pension-matching program.
• We offer a competitive annual incentive bonus and top it off with unbeatable staff discounts and other perks.
• We have a comprehensive benefits package with extended health care, critical illness coverage & life insurance.

Who You Are

• You are responsible for partnering with the sales team to accurately complete a variety of administrative duties including various credit and financing transactions.
• You are responsible for promptly supporting customers with credit applications and completing data entry to make the shopping experience exceptional.
• You will provide assistance in a timely manner to customers with inquiries and concerns.

• Delivering friendly, courteous and exceptional personalized customer service
• Ensuring that all point of sale and payment processes are handled accurately and efficiently
• Safeguarding cash on hand
• Assisting in the sales process as an active participant
• Promoting and selling Tepperman’s payment protection products and other services
• Identifying customer related problems and business process improvements
• Handling customer calls in a fast, efficient and professional manner, ensuring they are directed to the appropriate person/department successfully
• Filing invoices/credit applications promptly and accuratel