Customer Care Administrator

at  Customer Loyalty Consultants Pty Ltd

Centurion, Gauteng, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate04 Dec, 2024Not Specified05 Sep, 20243 year(s) or aboveCommunication Skills,Itc,Powerpoint,Afrikaans,Outlook,Analytical Skills,ExcelNoNo
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Description:

QUALIFICATIONS AND EXPERIENCE:

  • Grade 12 certificate or equivalent Level 4 qualification issued by SAQA
  • Clear Criminal and ITC Records
  • Computer Literacy – MS Office: Word, Excel, Outlook, and PowerPoint
  • Minimum 3 years of experience in Complaint Handling

SKILLS AND ATTRIBUTES:

  • Bilingual (Fluent English and Afrikaans)
  • Verbal reasoning
  • Punctual & well groomed
  • Patient
  • Ability to work under pressure.
  • Strong conflict resolution skills
  • Excellent oral, written, and interpersonal communication skills
  • Exceptional listening and analytical skills
  • Strong attention to detail
  • Strong knowledge of customer care processes and techniques
    NB: Please note that only shortlisted candidates will be contacted. Should you not hear from the HR Department at CLC within two weeks, kindly consider your application unsuccessful.
    For more information please contact:

Responsibilities:

Please refer the Job description for details

REQUIREMENT SUMMARY

Min:3.0Max:8.0 year(s)

Outsourcing/Offshoring

HR / Administration / IR

Customer Service

Diploma

Grade 12 certificate or equivalent level 4 qualification issued by saqa

Proficient

1

Centurion, Gauteng, South Africa