Customer Care Coordinator
at MoleMap Australia New Zealand
Auckland City, Auckland, New Zealand -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 18 Dec, 2024 | Not Specified | 20 Sep, 2024 | N/A | Good communication skills | No | No |
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Citizen | GC |
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
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Description:
ABOUT THE COMPANY
At MoleMap our purpose is simple. We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives.
Only MoleMap’s proven system combines head-to-toe skin mapping by trained Melanographers with expert diagnosis of any suspicious moles by specialist Dermatologists, and accurate and timely clinical treatment by specialist GP’s.
Responsibilities:
We’re looking for two amazing people to join our customer care team on a fixed term basis for three months. You will be doing a mix of taking inbound calls from patients, outbound calling to arrange follow up appointments.
This is a very exciting opportunity to join MoleMap as we enter a transitionary period of growth and continue to implement innovative solutions to provide an exceptional patient experience. You will be working side-by-side with our existing customer service staff who will support you every step of the way.
Based in our modern Greenlane office, the role will be 40 hours a week.
Do be successful, you need:
- Previous customer service experience, preferably in a contact centre environment
- Excellent listening skills and an ability to empathise
- Ability to think on your feet and use your initiative
- Attention to detail
- Amazing verbal communication skills
- To be computer literate i.e., competent with using the Microsoft Office suite
- Strong administration and organisational skills, with the ability to manage multiple tasks at a time.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Pharma / Biotech / Healthcare / Medical / R&D
Customer Service
Graduate
Proficient
1
Auckland City, Auckland, New Zealand