Customer Care Manager (DStv Internet)

at  MultiChoice Group

South Africa, , South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Feb, 2025Not Specified01 Nov, 2024N/AOperations Management,Afrikaans,English,Communication SkillsNoNo
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Description:

Designation:
Customer Care Manager (DStv Internet)
Category:
MultiChoice South Africa
Level:
Management
Closing date:
05 Nov 2024
Position Type:
Permanent
Location:
MultiChoice City

QUALIFICATIONS ESSENTIAL

  • Diploma in Business / Operations management

QUALIFICATION PREFERRED

  • A Degree or NQF Level 7 qualification in Business Management

EXPERIENCE

  • A minimum of 5 – 8 years’ Customer Management experience
  • At least 5 years’ People Management experience
  • At least 4 years’ experience in a Team Leader or equivalent role
  • At least 2 years’ experience in an Operations Manager or equivalent role
  • Project Management experience
  • Excellent Communication Skills (both verbal and written)
  • Language proficiency (English; Afrikaans; Zulu; Sotho)
  • MS Office
  • Ability to multitask in a busy environment
  • Flexibility

Responsibilities:

  • To directly lead and manage people within the business unit to ensure that operational performance metrics are met and support in driving growth and revenue for the Dstv Internet business.

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Diploma

Business, Management, Operations

Proficient

1

South Africa, South Africa