Customer Care Officer/ Executive (Account Servicing)
at DCI CONSULTANTS PRIVATE LIMITED
Singapore, Southeast, Singapore -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 30 Apr, 2025 | Not Specified | 31 Jan, 2025 | N/A | Communication Skills,Interpersonal Skills,Crm | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION :
- Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries
- Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants
- Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market
- Supporting the company’s other activities in line with its overall vision as a leading electricity retailer in Singapore
REQUIREMENTS :
- Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company
- Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required
- Prior experience or knowledge in relevant industries is an advantage
- Adequate proficiency in MS Office
- Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus
- Diploma/ Degree in related field(s) is an advantage
- Fresh graduates are welcome to apply
Working Location : Central
Responsibilities:
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
Singapore, Singapore
