Customer Care Service Advisor
at WeBuyCars
Pretoria, Gauteng, South Africa -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 07 Nov, 2024 | Not Specified | 09 Aug, 2024 | 2 year(s) or above | Service Orientation,Afrikaans,Problem Analysis,Teamwork,Communication Skills,English | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
We have an exciting opportunity for a young and energetic person to join our Contact Centre at our Silver Lakes branch.
Duties and Responsibilities:
- Customer relationship-building management
- Provide customers with product and service information
- Problem-solving tasks during shift
- Handle and take full responsibility for customer-related queries
Key Competencies and Skills
- Strong verbal and written communication skills
- Must have a mechanical background in vehicles
- Listening skills
- Problem analysis and problem-solving
- Customer service orientation
- Teamwork
- Stress tolerance
Further requirements:
- Grade 12
- Fully bilingual in English and Afrikaans
- Minimum 2 years of experience
- Technical/ mechanical background advantageous
- Previous motor industry experience
Package-related information:
- 15 Days Annual Leave
- Momentum FundsAtWork Provident Fund
- Market-related salary
Responsibilities:
- Customer relationship-building management
- Provide customers with product and service information
- Problem-solving tasks during shift
- Handle and take full responsibility for customer-related querie
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Outsourcing/Offshoring
IT Software - Other
Customer Service
Diploma
Proficient
1
Pretoria, Gauteng, South Africa
