Customer Care / Social Media Handler

at  LEAM Consulting

LEAM Consulting is the foremost consulting firm that stands out in the areas of professional certification training, HR advisory services, Business Development/Startup, and IT consulting services in Nigeria.
We are recruiting to fill the position below:

JOB DESCRIPTION

• We are looking for a Social media handler/ Customer care who will manage our social media account for effective optimization of our product and services.

REQUIREMENTS

• 1-2 years of proven experience as a Social media manager.
• Excellent communication, interpersonal and problem-solving skills.
• Proficiency in Computer Usage.
• Must be internet savy
• Must live around Lead city university & its environment.

• Receive incoming calls,handle customers inquiries, complaints and feedbacks via social media accounts.
• Design and implement social media strategy to align with business goals
• Oversee trending posts on social media account and designs.
• Taking pictures and videos of products and services.