Customer Care Team Member

at  Brandbank Group

• Generous discounts across all Brandbank Group brands.
• Casual role with clear career pathway towards future leadership roles
• Supportive team culture and environment
  Are you ready for an exciting career opportunity?
  We are thrilled to announce an opening for a Customer Care Team Member to become a valuable member of our dynamic team at Brandbank Group (Seed Heritage, Unison, Commonry, allkinds, kikki.K & FINE-DAY)
  Our Customer Care team members are sales focused and achieve success through the creation of high-quality and trusting customer relationships to foster brand loyalty and repeat business.

ABOUT BRANDBANK GROUP:

Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, Allkinds, Commonry, kikki.K & Fine-Day.
If you are highly motivated, thrive on a challenge and are passionate about growing your career and are looking for a new adventure, then we would love to hear from you! Don’t miss the chance to join us and be a part of something new and exciting! APPLY NOW.
Click the link below to explore more! https://www.brandbankgroup.com.au/our-talent/career

• Identify and secure sales opportunities in a digital retail environment.
• Support our customers throughout all stages of the purchase lifecycle across a range of channels such as tickets, email, live chat, and phone calls
• To deliver above-and-beyond customer service experience that is consistent with the brand service standards
• Build customer relationships through preparation, attention to detail, efficiency in the customer contact time and how you follow-up.
• Maintains a high customer satisfaction score through providing a best-in-class customer service experience