Customer Consultant

at  Blackwoods

Scoresby, Victoria, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Oct, 2024Not Specified28 Jul, 2024N/ACommunication SkillsNoNo
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Description:

  • Opportunities to grow and develop your career
  • Access to Wesfarmers retail discounts (Bunnings, Officeworks, Kmart)
  • Blackwoods - one of the leading B2B suppliers of industrial equipment

SOME OF THE SKILLS REQUIRED:

  • Experience in a customer focused environment
  • Strong written and verbal communication skills
  • Ability to work autonomously in a small team
  • Exposure to Microsoft Office suite
  • A proactive mindset to anticipate and problem solve

Responsibilities:

  • Assist with general customer queries (via phone and email) and ensure overall satisfaction
  • Support the Account Managers with any customer queries
  • Action any administrative tasks related to the Customer Care role
  • Conduct product recommendations to customers based on previous buying history
  • Strive for first contact resolution and deliver on relevant service level objectives

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Scoresby VIC, Australia