Customer Development Executive

at  ColgatePalmolive

WHO WE ARE

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let’s build a brighter, healthier future for all.
Location: Dublin, Ireland
Reporting to: Sr. Customer Development Manager, Ireland
Customer: Multiple customers in Ireland

JOB PURPOSE

To deliver budgeted sales, profit growth, & share, whilst developing the day to day partnership between Colgate Palmolive and Ireland customers, within a balanced, mutually profitable business model.

• Responsibility for a portfolio of Colgate-Palmolive products with the retailer
• Achieving budgeted Net Sales & Margin targets
• Identify & drive through to deliver incremental opportunities via general business & data analysis, negotiation, & understanding opportunities for potential business change.
• Supporting the Senior Customer Development Manager with Joint Business planning and account administration.
• Fully manage P&L for part of the portfolio
• Responsible for the input of an accurate demand plan in demand planning tools (to be specified by customer)

WHAT YOU WILL DO: EXTERNAL:

• Build strong external networks with the Buyers/Buying Manager to raise the profile, business focus and support for Colgate-Palmolive within this customer.
• Demonstrate a clear understanding of the market, competitor landscape and customer strategy, and their shopper to demonstrate how Irish customers can win & CP can optimise their brands within this environment.
• Develop and gain agreement to a 12/24 month plan for Ireland.
• Demonstrate commercial acumen in interrogating the business, to swiftly identify issues and opportunities for resolution/optimisation gaining consensus from the Tesco buyers.
• Lead a cross functional relationship with Ireland customers and Colgate Palmolive – incorporating support from Category Management and Shopper Marketing where required
• Work closely with Colgate Palmolive UK team and align all plans with cross functional teams based in the UK
• Share market intelligence from Nielsen / Kantar etc with the customers to continue to own the conversation
• Attend customer meetings at the retailer with CDM, supporting preparation with promotional analysis and Joint Business Plan updates.
• Strengthen customer selling story and add insight to broader CP business.
• To build mutually beneficial relationships with your retailers Supply Chain contacts responsible for forecasting that enable productive CPFR conversations to drive alignment in the customer demand plan. Always supervise customer systems to ensure collaborative plans have been accurately input to the agreed forecast.
• Manage external contact with the retailer. Identify and develop the relevant contacts for the retailer’s online business (where required).