Customer Engineer

at  Computacenter

London SE1 8HL, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate21 Dec, 2024Not Specified24 Sep, 2024N/AGood communication skillsNoNo
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Description:

Location: UK - London | Job-ID: 209554 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

ABOUT US

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business

Responsibilities:

  • The role will be based onsite at one of our clients’ offices in London
  • Provide basic to intermediate level desktop installation
  • Configuration, support and troubleshooting services in the Wintel environment
  • Providing basic desktop support, offering simple fixes and fixing known errors
  • Provide effective and efficient customer service to the customer
  • Communicate with the customer keeping them informed progress to avoid escalations
  • Becoming hardware and software skilled and accredited through the appropriate vendor training programmes.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT - Hardware / Telecom / Technical Staff / Support

Customer Service

Graduate

Proficient

1

London SE1 8HL, United Kingdom