Customer Experience Coordinator
at CAA Niagara
Thorold, ON, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 16 Apr, 2025 | Not Specified | 17 Jan, 2025 | 5 year(s) or above | Powerpoint,Excel,Confidentiality,Microsoft Word,Customer Experience,Outlook,Customer Service | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
WHO WE ARE:
CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership, and rewards savings; continually growing our suite of relevant services and products.
A true community partner, we could not be here without our over 157,200 members across Niagara, allowing us to focus on earning your continued trust, every day!
CUSTOMER EXPERIENCE COORDINATOR
Are you someone who loves working with people, enjoys training others, and has a passion for delivering exceptional service?
As a Customer Experience Coordinator at CAA Niagara, you’ll be responsible for supporting multiple departments and ensuring a top-tier experience for both our internal teams and external customers. If you’re outgoing, proactive, and always looking for ways to improve, we want you on our team!
WHAT’S IN IT FOR YOU?
At CAA Niagara, we offer a robust total rewards package that includes:
- 100% employer-paid premiums for health, dental, vision, life insurance, travel insurance
- Virtual Healthcare and Nurse Navigation Support
- Defined Contribution Registered Pension Plan
- Growth/Training and Development opportunities
- Give Where You Live Program (Community Volunteer Program)
- Green and Wellness Reimbursement Program
- Paid Personal and Vacation Hours
WHO WE ARE LOOKING FOR:Experience & Skills:
- 5+ years in customer service delivering exceptional experiences.
- Experience training adult learners and creating effective training materials.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Strong interpersonal, communication, and conflict resolution skills.
- High attention to detail, adaptability, and ability to prioritize tasks.
- Integrity, professionalism, and the ability to maintain confidentiality.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Outsourcing/Offshoring
HR / Administration / IR
Customer Service
Graduate
Proficient
1
Thorold, ON, Canada
