Customer Experience Expert
at Worldline
Buenos Aires, Buenos Aires, Argentina -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 28 Nov, 2024 | Not Specified | 30 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
WorldLine’s head quarter is located in Amsterdam, The Netherlands. For our office in Buenos Aires, we are in search of a highly motivated Customer Experience Expert who will make a significant contribution to our growth strategy.
Responsibilities:
PURPOSE OF ROLE
The Customer Experience Expert is responsible for the operational relationship of customers. He/she is involved in the day to day customers operations providing technical support and training on the use of WorldLine systems and functionalities.
KEY RESPONSIBILITIES
- Resolve Customers Technical questions in accordance with service levels
- Manage Customer configurations changes when requested
- Provide customized training & documentation for Customers
- Interact with other areas when Level 2 support is needed
- Keep day to day contact with customers
- Send timely and accurate announcements to clients on operational delays and issues
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
IT - Hardware / Telecom / Technical Staff / Support
Customer Service
Graduate
Proficient
1
Buenos Aires, Buenos Aires, Argentina
