Customer Experience Manager - Dan Murphy's Swansea

at  endeavour group

Job Description
Customer Experience Manager | Dan Murphy’s Swansea | Share your spirit
If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s!
We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making