ABOUT LUBRIZOL

The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000 employees. For more information, visit www.Lubrizol.com.
We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life.

JOIN OUR THRIVING TEAM AT LUBRIZOL AS CUSTOMER EXPERIENCE MANAGER LIFE SCIENCES!

Unleash Your Potential. At Lubrizol we’re transforming the Customer Relationships and looking for exceptional talent to join us on this journey. If you are ready to join an international company with talent around the world, and want to make a real impact, we want you on our team.

SKILLS THAT MAKE A DIFFERENCE:

• Bachelor’s Degree from an accredited university of college, technical is preferred. Master’s degree in business is a plus.
• Minimum 3 years’ supply chain experience.
• Proven managerial or supervisory experience.
• APICS CPIM certification is highly valued.
• Operations experience (e.g. Production, Transportation, R&D).
• Ability to interact and communicate effectively and professionally with people across multiple functional areas as well as with global teams.
• Strong process orientation and attention to details.
• Strong results orientation and commitment to continuous improvement.
• Strong communication and presentation skills.
• English is mandatory. Any other European language is an advantage.
• Computer literate (MS Office, SAP).
  

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As a Customer Experience Manager Life Sciences, you’ll be at the forefront of our innovation, playing a critical role in Lubrizol’s supply chain and production management. You will be responsible for the efficient and effective operation of the Customer Experience Teams, act as the connection point between externally facing and internally-facing teams, and ensure a seamless order-to-cash cycle. You must have a strong understanding of customer service, logistics, supply chain operations, and strong problem-solving skills.
You’ll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing and enhance modern life. You will be managing a team of 14 experienced Customer Services Representatives, based in Belgium.