Customer Experience Manager

at  OBrien Glass Industries Limited

Lambton NSW 2299, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate15 Oct, 2024Not Specified15 Jul, 2024N/AGood communication skillsNoNo
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Description:

Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment?
If this resonates, then we have an opportunity for you.

Responsibilities:

THE ROLE

Our Lambton AutoGlass Service Center is seeking a highly-motivated, enthusiastic and passionate Customer Service Expert to lead customer service and focus on delivering a first class service to our new and existing customers.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

  • Lead customer service and support day to day running of the branch
  • Provide first class service to all customers using your amazing people and communication skills
  • Keep customers appraised of delivery lead-time
  • Undertake repair inspections, converting repairs to sales where appropriate
  • Raise Job Authorities and invoices by utilising Service Centre computer system


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Lambton NSW 2299, Australia