Customer Experience Partner - Contingent

at  Roche

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position

THE OPPORTUNITY

We are seeking a Customer Engagement Partner to join our team.
The Customer Engagement Partner will actively engage with a diversity of internal and external stakeholders and act as an Engagement interface for defined customers, as “custodian” of coremap to all disease area activities and all events locally and internationally.
He/She will be responsible for providing strategic recommendations based on insights generation with moderate guidance/ supervision, leveraging his/her capabilities in commercial/medical customer engagement, Market Research i.e.: qualitative and quantitative research with patients, caregivers, healthcare providers, and other stakeholders in the healthcare ecosystem that impact the patient experience.

Please refer the Job description for details