Customer Experience Representative

at  AsureQuality

THE OPPORTUNITY:

We are looking for an outstanding Customer Experience Representative to join our team at AsureQuality. This is a full-time role working 40 hours a week from Monday through to Friday. In this role you will interact with a range of internal and external customers, responding to inbound email inquiries, entering customer records into a range of databases including LIMS(Laboratory Information Management System), Microsoft CRM and our newly introduced Customer Support Platform, helping our journey of Continuous Improvement. You will also support various Business Development projects. We are on a journey to enhance our customer experience to ensure we remain industry leaders. A very exciting time to join AsureQuality.

ABOUT US:

Everyday our experienced team of 1800+ people work alongside farmers, producers, and others throughout the food supply chain to help them uphold what Aotearoa stands for in food - a higher standard of quality and safety.
We are passionate about our shared role as Kaitiaki Kai, guardians of food, and have a deep responsibility to do the right thing for food and the environments it comes from.
We are committed to attracting, developing, and retaining great people, and supporting them to be the best they can be. We know diverse teams are stronger teams and we believe in fairness and opportunity for all.

Please refer the Job description for details