Customer Experience Specialist (Seasonal)

at  Canada Pooch

COMPANY SUMMARY

We believe that pet products should be held to the same standard as “human” products because pets are our family. At Canada Pooch, we design products you and your pooch can depend on every day. Whether it is helping to keep them warm and dry on walks or cozy at home, we know pet parents deserve products that work. As pet and animal lovers ourselves, the team is dedicated to creating products that function properly, fit perfectly, and match you and your pup’s unique style. Whatever the occasion, Canada Pooch has got you covered with products designed for those everyday moments.

We’re looking for multiple talented and experienced Customer Experience Specialists to join the team at Canada Pooch during our busiest season! These roles are seasonal from October through January, with the possibility of extension or a permanent role, depending on the business needs. We’re looking for both full-time (40 hrs/ week) and part-time (min 20 hrs/week) within the operating hours of Monday - Sunday, 8am-9pm EST to join the team.
In this role, you’ll be communicating directly with our customers, to turn them into advocates of our brand. Our customers are incredibly important to us, and we’re seeking a hard-working, enthusiastic, and solutions-oriented individual who is ready to work in a fun and fast-paced environment. You’ll be responsible for promptly responding to customer inquiries, and working cross-functionally to provide an unparalleled customer experience. If this sounds like you, and you like working on a fun team, please reach out!