CUSTOMER INTEGRATION ENGINEER

at  Nexteq

Join our innovative team at Quixant, a leading company in Gaming Industries. We pride ourselves on delivering groundbreaking solutions and exceptional products. We are currently seeking a Customer Intergration Engineer to join our dynamic team and contribute to an exciting and high-impact project.
We’re seeking a talented and experienced Customer Integration Engineer to join our dynamic team. You will be the technical point of contact for our customers, helping them integrate our products and services into their existing systems. You will work closely with customers, sales, and product teams to ensure seamless integration and a positive customer experience.

QUALIFICATIONS AND EXPERIENCE

• Degree in Electrical Engineering (preferably a Masters), Computer Engineering, Computer Science, or a related field (or equivalent experience).
• 3+ years of experience in a similar role, focusing on technical sales for embedded systems, electronics, and providing customer support.
• Strong technical expertise in software development (C/C++, .NET), REST APIs, system administration (Windows/Linux), and gaming PC system integration.
• Native or fluent Italian. Proficient in English.
• Knowledge of Portuguese, Japanese or Mandarin are advantageous.
• Excellent communication and interpersonal skills, adept at delivering technical presentations to both technical and non-technical audiences.
• Proven experience in customer-facing roles with a track record of building strong relationships.
• Ability to travel occasionally for customer support and industry events (flexible based on role requirements).

• Work closely with European customers to understand their technical needs for integrating Quixant gaming products.
• Provide comprehensive technical support, including troubleshooting, system verification, and guidance on software development (C/C++, .NET), REST APIs, and peripheral communication.
• Deliver engaging technical presentations and training to customers and internal stakeholders, showcasing our solutions’ capabilities.
• Partner with the Quixant sales team to translate customer requirements into tailored solutions.
• Work closely with development engineers to ensure deep understanding of hardware and software products, recommending optimal solutions.
• Participate in test and system integration activities, preparing systems for customer use, creating OS images per requirements, and installing necessary software.
• Contribute to continuous improvement by providing regular reports on customer feedback, technical issues, and market trends.