Customer Interaction - Campaign Planning 18mth FTC

at  ALDI

With so much going on, it’s a great time to join our Customer Interaction team.
As a Customer Interaction Assistant, you will be highly organised and able to think on your feet.
You’ll be confident in providing knowledge and insights to support decision making, and will be a great multitasker; remaining calm under pressure and delivering work on time, in budget, and to a high standard. You’ll manage the accurate flow of information in and out of the department in an efficient and discreet way.
Fancy being a key part of the team behind some of the most effect advertising in the UK right now? We’re looking for a strategically minded individual to help us push our advertising to even greater heights. We’ve got a maternity cover vacancy and we’re looking for someone who can hit the ground running
Are you self-motivated, used to working in a high pressure, time sensitive environment with the ability to manage multiple projects simultaneously? Then this is an opportunity not to miss. As the UK’s 4th biggest supermarket, we’re committed to delivering high-quality products and exceptional value to our customers.
Being customer focused is a number one priority to us - we want people who are passionate about learning about the customer and applying this across the board. The role will encompass the defining the strategic approach and writing of briefs for large-scale campaigns across multiple channels, ensuring the strategy, media and creative response delivers against our objectives. Simple!
Working with multiple stakeholders across the business you will be responsible for understanding products and category strategies, and then developing relevant content, mapped out against the consumer mindset for the wider marketing team to utilise.
You will manage the day-to-day workload with our agency partner, ensuring it is delivered on time, to the brief and in budget, whilst making sure creative is on brand and delivering key messaging.
Working closely with the marketing manager you’ll manage all aspects of campaign planning across the year, working on multiple work streams to deliver the annual plan plus ad hoc projects as required.

• Insight analysis and brief writing
• Coordination of multiple campaigns and timelines
• Stakeholder Communications
• Project Management
• Creation and delivery of key presentations to multiple stakeholders
• Post campaign analysis
• Developing close relationships within the Marketing and wider MarComms function to ensure an aligned approach across campaigns
• Developing close relationships with Buying teams and key areas such as CR
• Making proactive recommendations for campaigns
• Managing delivery of our agency partners
• Deal with day to day activities that arrive in the marketing department.
• Strong understanding of the business KPIs and objectives