Customer Interviewer
at AUTODOC
Szczecin, zachodniopomorskie, Poland -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 30 Nov, 2024 | Not Specified | 02 Sep, 2024 | N/A | Emotional Intelligence,Customer Service,Accessories,Revenue | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
WHERE YOUR EXPERTISE IS NEEDED
AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe. Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!
REQUIREMENTS
- Experience working in a customer service
- Experience in conducting interviews
- High level of emotional intelligence
- Excellent interpersonal and listening skills
- Confident and able to approach people
Responsibilities:
- Conduct surveys and record the feedback with 100% accuracy
- Conducting voice interviews (in-depth interviews, u-tests, etc)
- Transcribing interviews
- Helping Customer and User researchers find insights
- Using problem-solving skills to handle difficult or irate customers
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Customer Service
Graduate
Proficient
1
Szczecin, zachodniopomorskie, Poland
