Customer Journey Expert - Onboarding
at ING
Belgium, Wallonie, Belgium -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 01 Jan, 2025 | Not Specified | 05 Oct, 2024 | 5 year(s) or above | User Experience,Customer Experience | No | No |
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Description:
DIGITAL CUSTOMER JOURNEY EXPERT TO BOOST USER EXPERIENCE OF OUR NEW CLIENTS WHEN ONBOARDING AT ING.
[Customer Journey Expert]
Work Location– Brussels
Possibility of 50% work from home on the basis of a team agreement
Work Schedule – Full Time
Within our team, we are responsible to deliver the best customer experience ever to new private individual clients when they onboard at ING.
Your role will consist in designing and describing improvements in the way we onboard digitally our clients and you will drive the change from the ideation to the implementation of the process.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT Software - Other
Customer Service
Graduate
Proficient
1
Belgium, Belgium