Customer Journey Expert - Transaction Monitoring

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YOUR ROLE & WORK ENVIRONMENT

Money laundering, Tax evasion and Financial & Economic Crime (FEC) as a whole is affecting directly our economy & social welfare, by distorting prices, stimulating (cyber)crime, diverting resources to sterile sectors, weakening economic & social policies… Huge amounts of dirty money are still circling around us and criminals are looking for any opportunity to recycle the profits of their crimes through the financial sector. Our KYC Tribe plays a key role in this fight against FEC.
At KYC, our work environment is inspiring, and people & delivery focused. To achieve this, we listen to and lead our people. We relentlessly improve the data driven approaches to KYC and invest in the data proficiency of our team members. We leverage artificial intelligence capabilities, continuously reduce non-value-added process steps, and seek to simplify and automate all processes of the KYC journey whilst being compliant at the same time. We are ambitious!

YOUR KEY RESPONSIBILITIES AS CJE FOR TRANSACTION MONITORING

As a Customer Journey Expert (CJE) for KYC Services Tribe,
it is your responsibility to ensure processes are efficient and customer-oriented, as well as the time-to-market of new solutions, by leveraging on innovation, smart data and taking all regulatory requirements and hazards into consideration.
You are end-to-end owner of KYC processes

You maintain and continuously improve E2E processes related to Transaction Monitoring.

• Gain a profound understanding of the Transaction Monitoring process. You build knowledge on current and future data, tooling, process & risk landscape.
• You identify, with your team, potential gaps between our current processes and regulatory requirements as well as operational efficiency opportunities. You implement appropriate solutions.
• You take or delegate ownership of one or several projects. You ensure impact assessments (operational, risk, data, tooling) are conducted and a smooth rollout of change.
• You take the lead in interactions within the KYC tribe as well as the coordination with other tribes and stakeholders (in Belgium & abroad).
• You ensure that risk mitigating actions are implemented within the set deadline.
• You monitor & keep oversight on alert treatment operations.
• Interest in data and new technologies is a plus (digital currencies, advanced analytics, AI)

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

• Personal growth & challenging work with endless opportunities to realise your ambitions
• An informal, dynamic environment with innovative colleagues supporting your endeavours
• A progressive and agile way of working, where new ideas are valued ahead of conventio