Customer Liaison Consultant

at  The New Zealand Automobile Association Inc

Wellington Central, Wellington, New Zealand -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Nov, 2024Not Specified04 Sep, 2024N/AGood communication skillsNoNo
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Description:

CUSTOMER LIAISON CONSULTANT - WELLINGTON (FIXED-TERM)

  • Reference:35747
  • Posted on:28 Aug 2024
  • Closes on:18 Sep 2024 09:47
  • Locations:Wellington - Central
  • Job level:Entry (0 - 2 years)
  • Work type:Fixed term
  • Additional info:Customer Liaison Consultant 2024.pdf

Responsibilities:

WHAT YOU’LL BE DOING | MŌ TE TŪRANGA

As the first person our members and customers meet, you’ll be tasked with finding out what brings them to the AA centre, lend a hand with any straightforward matters and assist with NZTA/Waka Kotahi processes. You’ll also be responsible for ushering them to the correct counters and ensuring that things run smoothly by managing the flow of visitors and any queues that form.
This role is full time (Mon-Fri) and fixed term until February 2025.

To be successful in this role, you will:

  • Have a confident and calming nature with the ability to recognise and de-escalate situations.
  • Have previous experience in a customer service/concierge environment.
  • Have great communication skills and enjoy dealing with customers.
  • Enjoy working as part of a team.
  • Previous experience working in security will be highly regarded


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Software Engineering

Graduate

Proficient

1

Wellington Central, Wellington, New Zealand