Customer Loyalty Specialist
at Verisure Services UK Limited
NUTN8, , United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 21 Jan, 2025 | GBP 24500 Annual | 21 Oct, 2024 | 6 year(s) or above | Private Healthcare,Alarm Systems | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Ensure a superior customer experience in all interactions.
- Manage move requests and coordinate the necessary services.
- Conduct outbound calls to address any pending move requests.
- Follow up with customers through outbound calls to ensure satisfaction.
- Cultivate new leads from customers vacating their properties.
- Promote engagement with potential customers by showcasing our products and services.
- Call customers who had an interaction with any of the other areas of business and filled out a service feedback survey
- When customers had a negative experience take ownership to find a successful resolution for the customer and convert them into promoters of our services
REQUIREMENT SUMMARY
Min:6.0Max:12.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Newcastle upon Tyne NE12 8BU, United Kingdom
