Customer Marketing Manager (Maternity Cover)

at  Sykes Cottages

IN RETURN FOR YOUR HARD-WORK, WE CAN ENSURE YOU JOIN A VIBRANT, INCLUSIVE WORK CULTURE AND MAKE THE MOST OF FANTASTIC CAREER PROGRESSION OPPORTUNITIES ALONGSIDE SOME IMPRESSIVE COMPANY BENEFITS!

Paying a salary up to £40,000 per annum working / 37.5 hours per week / Monday-Friday.
Plus access to our annual STIP (annual company-wide bonus) scheme with an additional 20% of your salary
️ 33 days annual leave including bank holidays
Plus an additional day off for your Birthday
Plus an additional two volunteering days per year
A flexible hybrid-working policy, with a min two days a week from our Chester head office
An enhanced maternity and paternity policy
Inclusive and supportive work environment
✨ Employee discounts and benefits with your wellbeing at the centre
Opportunities for career progression, personal development and opportunities to be recognised
Comprehensive training and development programs to set you up for success
Study support for additional qualifications, courses and accreditations
Numerous dedicated wellbeing initiatives and access to 24/7 mental health support
️‍ ️ On-site gym at our Chester HQ

WE ARE LOOKING FOR THOSE WHO CAN SHARE IN OUR COMPANY GOALS, VALUES AND ETHOS, WHO CAN GROW ALONGSIDE US AND WHOSE SKILLS CAN AID OUR ONGOING SUCCESS!

By Being One Team, Owning it, Communicating Honestly and showcasing a devotion to Learning, Growing and Innovating, we remain true to our original ethos and ensure we stay true to our Customers, Owners and Colleagues alike.

FIRST AND FOREMOST WE ARE INTERESTED IN THOSE WHO HAVE THE POTENTIAL TO HOLD THESE VALUES, AS FOR THIS POSITION, AS WELL AS THOSE WITH PREVIOUS PEOPLE OR PROJECT MANAGEMENT EXPERIENCE AND THE FOLLOWING KEY SKILLS:

• Experience of working effectively as part of a team
• Experience of project management
• Excellent communication skills

Although standouts will also have:

• Experience of working in a digital marketing role
• Experience with Salesforce Marketing Cloud
• Educated to degree level in a relevant subject or work experience within a similar role

ABOUT THE ROLE

Do you have a proven passion for CRM? Are you looking to lead an energetic, passionate and high performing team?…
The Forge Holiday Group are seeking a our newest Marketing Manager to take up their latest career challenge within a leading name in holiday industry covering a 12 month fixed term contract.

YOUR RESPONSIBILITIES

Reporting into Marketing Director, our newest CRM Customer Marketing Manager will hold accountability over the following:

• End to end project management including objective setting and strategy.
• Developing and testing strategies to ensure the most effective approach is being executed.
• Mapping customer journeys, events and relevant segmentation.
• Responsible for construction and management of HTML email templates, programming, SMS, push campaigns and segmentation of the Sykes Holiday Cottages customer database to ensure targeted marketing.
• Collaborating with all departments and external providers to ensure effective “project” delivery across all products
• Monitoring and maximising the “project” strategies to ensure maximum profitability.
• Preparing performance reports and making recommendations for the Marketing Director and CMO