Customer Operations Support Coordinator - Parental leave cover

at  Christchurch Airport

• Diverse responsibilities in a dynamic work environment
• Professional growth and development opportunities
• Inclusive workplace with excellent benefits

THE OPPORTUNITY:

Are you passionate about providing top-notch service and ensuring everything runs smoothly behind the scenes? We’re looking for a Customer Services Support Coordinator to join our team and support the efficient operation of the airport terminal. You’ll be the go-to person for a range of responsibilities, from managing customer relationships to handling critical administration tasks. Your role will involve working closely with various stakeholders, ensuring everything from stationery orders to security procedures are flawlessly executed.
This is a fixed term opportunity covering a period of parental leave.

• At least 3 years of experience in office administration, with a knack for handling multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Word, Excel, and Outlook, with experience in ERP/ financial systems being a plus.
• A customer-first mindset, backed by experience in a dynamic customer service desk environment, preferably in an airport setting.
• The ability to manage diverse responsibilities, from processing lost and found items to supporting emergency operations.
• A proactive approach to learning and understanding airport operations, helping to ensure seamless services for all stakeholders.
  You are energized by the opportunity to live our values every day: Be Forward-thinking, Make a Difference, Look After Each Other, and Be Stronger Together. We value team players who will do what it takes to help customers, stakeholders, and colleagues alike.
  At Christchurch airport, we live our values. One way we deliver on these values is that we seek people with diverse perspectives and life experiences to come and work with us, and we foster an inclusive environment so that all perspectives are welcomed and heard. So even if you don’t meet every quality above, please consider applying if you still feel you have something to offer.