Customer Order and Fulfillment Specialist

at  Gas Power Global Services

JOB DESCRIPTION SUMMARY

Looking to make a global impact and solve problems?
Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future.
What impact you’ll make?
The Customer Order and Fulfilment Specialist is the primary point of contact for GE personnel - field and HQ, and GE facilities for OTR (Order to Remittance) issues relating to total Order Processing including cash collection activities. Responsible for define work or projects with moderate complexity. Follow an individual work plan, meet day-to-day short-term objectives, and resolve issues through immediate action or short-term planning.

WHAT YOU’LL BRING (BASIC QUALIFICATIONS)

• College or university degree or equivalent experience
• Some work experience in the Customer Service
• Extended knowledge of export regulations, terms and processes
• Excellent communication skills, self-motivated, and ability to handle multiple priorities
• Ability to perform in a team environment
• Self-starter, capable of working with minimum supervision
• Fluent in English and Hungarian
• Proficiency in Microsoft Office applications
• Strong customer service mind-set

• Responsible for total ownership of Order documents with regard to accuracy, clarity, quality, and timelines.
• Must strive to meet all Customer request dates, reduce processing cycles and keep backlog of orders to a minimum.
• Provide factory/sourcing commitments with regard to short cycle demands and documentation to Customers and GE representatives as appropriate.
• Understand all Customer Special Requirements, communicate to and follow up with those responsible for all accurate and complete fulfilment.
• Manage and administer all fulfilment related exporting activities including documents creation, shipment tracking, and sales recognition and all necessary document archiving function.