Customer Production Support Engineer

at  TERADYNE ASIA PTE LTD

OPPORTUNITY OVERVIEW

• Develops characterization and production test programs to solve customers’ test problems; collect data and analyze problems
• Creates and implements support plan in conjunction with cross functional groups, including customers’ maintenance team, to reduce equipment downtime and maintenance cost
• Works with customers to understand and improve test processes
• Acts as the liaison between factory and customers
• Provides formal and on-the-job training to customersEscalates service problem and takes ownership of problem until resolution

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are challenged to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.