Customer Relation Specialist

at  DHL

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist. As the Freight Forwarding Experts, since 1815, we offer standard Global Freight services in addition to highly specialized end-to-end transportation solutions to customers across most industries around the world.
DGF UAE has an opening for a Customer Relation Specialist in Ocean Freight Team. You will support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion at Dragon Mart 1 & 2.

QUALIFICATIONS:

• Ability to Communicate in Chinese (Priority) & English is required.

YEARS EXPERIENCE:

• Up to 2 years’ experience

SKILLS:

• New Business Development, Account Management, Selling, Cross-Selling, Persuasion, Customer Value Proposition, Value Added Services, Product Lines, Product Demonstration, Sales Proposals, Contract Negotiation, CRM, Customer Acquisition, Entrepreneurship, Salesforce, Budgets, Sales Forecasting, Sales Targets, Driver’s License, DHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Please refer the Job description for details