Customer Relationship Executive
at HUA CHENG EDUCATION CENTRE PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 15 Nov, 2024 | Not Specified | 16 Aug, 2024 | 1 year(s) or above | Working Experience,English,Interpersonal Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
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OPT | H4 Spouse of H1B |
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
JOB SCOPE
- Assist the day-to-day customer - services & admin activities of the centre such as: Coordinating and facilitating classes for the centre/s.
- Centre operations
- Handle walk-ins and telephone enquiries
- Provide course consultation to prospective customers
- Handle and resolve feedback and complaints
- Liaise with customers & teachers pertaining to parents’ feedbacks / students’ progress
- Handle admin duties such as: daily collections, preparation of materials for classes
- Data-entry and maintaining Student Management System & CRM
- Process and administer new student’s enrolment
REQUIREMENTS
- Candidate must possess at least a Diploma / Bachelor’s Degree / Post Graduate Diploma / Professional Degree (In the field of Business Studies / Marketing / Business Administration / Mass Communications)
- At least 1 - 2 year(s) of working experience in the related field is required for this position.
- Effective planning & able to multi-tasks.
- Good interpersonal skills
- Effectively bilingual ( English & Chinese speaking required to handle and resolve feedbacks from English & Chinese speaking customers and also to converse with Chinese speaking teachers pertaining to parents’ feedbacks / students’ progress.)
- Proficient in MS office applications
- Able to work on Sunday, Tuesday & Friday that in line with centre’s operating hours
Branch Locations (Travelling required between these locations)
- Thomson
- Punggol
We regret that only shortlisted applicants will be notified
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:1.0Max:2.0 year(s)
Education Management
Teaching / Education
Education
Diploma
Business Administration, Administration, Business, Marketing
Proficient
1
Singapore, Singapore