Customer Relationship Manager

at  Antwerp Management School

COMPANY

At Antwerp Management School (AMS), a triple-accredited and internationally renowned business school with its roots and main branch in the bustling heart of Antwerp, both young and experienced professionals are supported and guided in their quest for healthy growth and sustainable professionalization to create impact as an individual, a business team, a company, or an organisation.
We are a dynamic, innovative and customer-oriented organization, driven by an enthusiastic team. Our faculty experts and employees make every effort to offer our customers permanent learning experiences by sharing their state-of-the-art expertise and relevant insights that really matter in daily practice. Click here to get a taste of the atmosphere on campus.
Antwerp Management School aims to maximize diversity and would like to encourage everyone – regardless of gender, religion, ideology, origins, language, functional impairments, etc. – to apply.
Would you like to join our team? We are looking for a Customer relationship manager for our Sales team!

INTERESTED?

Send your resumé and motivation letter via this link to Helena De Winter, HR Business Partner.
We kindly, but firmly, urge you to provide us with a cover letter in which you state your motivation. Without, your application is considered incomplete and will be valued as such.

The topics to reflect upon in your cover letter:

• How does your candidacy for this job at AMS fit your (past and future) career journey?
• What compels you to work for AMS?
• What are/will be your challenges in executing the job successfully?
• Are there certain competencies/talents that you have, that will enable you to make a difference/impact?

We’re looking forward to reading your letter and resumé

• You receive leads from the Inbound lead representative, and you categorize them based on their level of interest, engagement, or readiness to purchase
• You keep the leads engaged to move them further down the sales funnel by consistently providing value, addressing concerns, and answering questions in a timely and helpful manner.
• You interact closely with the program owners of your product portfolio and will gain valuable insights into the program’s unique selling points (USPs) and tailor your approach to effectively address potential participants’ needs and aspirations.
• You manage the total engagement process until registration of contact.
• Your proactivity and process-driven mindset enables you to continuously improve and develop methods, procedures, and strategies that optimize the conversion process.
• You give feedback to marketing and program owners to help tune marketing campaigns and to create the right communication content and flows in all stages of the funnel