Customer Relationship Officer

at  ADIB Abu Dhabi Islamic Bank

Ajman, إمارة عجمان, United Arab Emirates -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Nov, 2024Not Specified29 Aug, 20242 year(s) or aboveComputer Skills,Service Standards,Sales Skills,RegulationsNoNo
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Description:

JOB DESCRIPTION

Role: Customer Relationship Officer
Location: Ajman

PREVIOUS EXPERIENCE:

Minimum 2 years’ experience as a Customer Relations or similar roles in a banking environment.
Job ID 300002245898849

Responsibilities:

ROLE PURPOSE:

Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency

Specialist Skills / Technical Knowledge Required for this role:

  • Broad knowledge of ADIB’s Retail Banking financial products & services
  • Thorough knowledge of ADIB’s Retail Credit & Operational Policies & Procedures
  • Good Knowledge of UAE banking practices, regulations & risks
  • Thorough Knowledge of all the Regulations issued by Central Bank of UAE
  • General awareness of competitors in the local market
  • Fair knowledge of service standards
  • Training skills
  • Sales skills
  • Management Information skills
  • Computer skill

REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Financial Services

Banking / Insurance

Finance

Graduate

Proficient

1

Ajman, United Arab Emirates