Customer Representative

at  Concentrix

EXPERIENCE THE POWER OF A GAME-CHANGING CAREER

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as “World’s Best Workplaces,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Customer Representative (remote) you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

YOUR QUALIFICATIONS

Concentrix is a great match if you:

• Are proficient or bilingual in French
• Are proactive, self-motivated, and solution-oriented
• Can work rotating and weekend shifts

EXPERIENCE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Representative on our team, you will:

• Review customer requests and expectations and respond to them according to their needs and situations
• Manage multichannel interactions (email – 90%, voice – 10%) to ensure a consistent customer experience
• Develop your skills and learn how to use software solutions that improve people’s lives
• Champion better brand experiences for our customers and clients

In this role, we offer benefits that help you support your unique lifestyle:

• Full-time (8h) / part-time (6h) indefinite contract
• Performance bonus
• The option to choose from a board range of flexible benefits through MY Benefit Platform
• Medical Subscription
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you’ll be working on
• Career development programs, specialized courses, and language classe