Customer Sales Advisor

at  Taking Care

Are you from a customer sales background, motivated, caring and enthusiastic and keen to learn?
We currently have an amazing opportunity to work alongside our friendly sales team as a Customer Sales Advisor based at our modern, Covid secure office in Aperture, Pynes Hill, Exeter. Joining us on a full time, permanent basis working 35 hours per week, you will receive a competitive salary of £25,829.27 per annum with realistic bonus potential of £4,800 per annum plus company performance bonus.

EDUCATION:

• Educated to GCSE level

EXPERIENCE:

• Having experience of a telephone/conversational selling style and having worked in a call centre environment for 1+ years are essential to this role
• B2C and conversational selling experience
• Excellent sales/conversion rate
• Working as a team to achieve goals
• Targets/KPI’s
• Call quality assessments
• Addressing Concerns to drive sales
• Telephone/conversational selling
• Microsoft Office Packages

SKILLS:

• Time management/multi-tasking
• Flexible and adaptive to change
• Excellent telephone manner
• Attention to detail
• Ability to work to targets/KPI’s
• Positive attitude

ABOUT OUR CUSTOMER SALES ADVISOR ROLE:

We are looking to recruit people to join us in our ambition for growth, and to help people live happy, independent lives with our life saving services. As part of the AXA Group, Taking Care provides around the clock support to almost 100,000 people.
You will effectively process and convert incoming/outgoing warm sales leads through all channels and taking payments as required. No hard selling is involved; it is very much about matching the needs of the customer and identifying opportunities for other products and/or services.
You will be selling our products to vulnerable clients which are best suited for them and their personal needs. It would be desirable for the you to have experience of working with vulnerable customers and or experience of medical terms and conditions. You will need the ability to show empathy and patience towards our customers with an open, friendly attitude.

THE ROLE WILL BE SUBJECT TO A STANDARD DBS CHECK.

Comprehensive training will be provided during the first three weeks.
If you feel you have the skills and experience to join us as our Customer Sales Advisor, then please click apply today