Customer Sales & Service Coordinator

at  Capral

• Position: Customer Sales & Service Coordinator (Non-Customer Facing Role)
• Employment Type: Full-time (Monday – Friday)
• Compensation: Competitive salary + Bonus Scheme + Benefits
• Training: On-the-job training with a genuine career pathway
  About the Opportunity:
  We are excited to offer a fantastic opportunity for an experienced Customer Sales & Service Coordinator to join our small, friendly team. This role comes with a range of excellent employee benefits and a supportive team environment.

What’s on Offer:

• Competitive salary and bonus scheme
• Paid parental leave (outside of Government Scheme)
• Friendly and supportive team environment
• On-the-job training with genuine career progression opportunities

Primary Responsibilities:

• Entering sales orders
• Answering telephone enquiries
• Providing customer quotes, order status updates, and lead times
• Vetting orders
• Applying credit processes
• Providing technical and product support to customers

About You:

You are a self-motivated customer service specialist who thrives in a high-performance culture. To be considered, you must have:

• Experience in a similar role
• A reliable work history with a strong commitment to safety
• A friendly and professional telephone manner
• Excellent verbal and written communication skills
• Applicants must also be prepared to undertake a pre-employment medical, including a drug and alcohol test.

Employment at Capral:

Our strong values-based culture is key to looking after our people. Capral’s five core values are:

• Safety First
• Customer Success
• Play Fair
• Better Every Day
• Own It

As part of our commitment to diversity and inclusion, Capral aims to increase the representation of women across our business. We strongly encourage female applicants to apply.
How to Apply:
If you are a highly motivated individual who aligns with Capral’s vision and values and are looking to advance your career in a dynamic and successful company, we want to hear from you.

• Entering sales orders
• Answering telephone enquiries
• Providing customer quotes, order status updates, and lead times
• Vetting orders
• Applying credit processes
• Providing technical and product support to customer