Customer Service Administrator (1 year FTC)

at  Quadient

Dublin, County Dublin, Ireland -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Jan, 2025Not Specified26 Oct, 2024N/AGood communication skillsNoNo
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Description:

Responsibilities:

  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Liaise with Service Engineers on day-to-day Service and Customer issues
  • Communicate and coordinate with internal departments
  • Log all help desk interactions
  • Follow up on Customer and Internal requests
  • Identify and escalate where necessary situations requiring urgent attention


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT - Hardware / Telecom / Technical Staff / Support

Customer Service

Graduate

Proficient

1

Dublin, County Dublin, Ireland