Customer Service Administrator

at  Aspire Pharma

Competitive Salary & Company Benefits| Loughborough
Monday to Friday, 9.00am - 5.00pm (potential for flexibility on start/end times based on 7.5hrs/day)

THE ROLE

We are looking to recruit an organised and focused Administrator to join our Customer Service team in the Operations Department in Loughborough. You will be responsible for processing and despatching orders for our UK customers and the NHS. You will need to be able to work to tight deadlines within a fast-paced office environment and have strong office administration skills.

WHAT WILL YOU BE DOING?

As Customer Service Administrator, you will be responsible for a variety of tasks including: -

• Creating and processing sales orders.
• Ensuring that all Order Acknowledgments are sent to our customers within 48 hours.
• Logging orders on our Freight Forwarders’ online portal prior to despatch.
• Processing the daily sales invoices via the ERP system.
• Answering product and customer enquiries in a professional and timely manner.
• Assisting the Sales team with customer price monitoring and updates.
• Other administrative work as requested by the Customer Service Team Leader.
• Supporting the Customer Service Team Leader as required.