Customer Service Administrator - Maynooth

at  Abtran

Maynooth, County Kildare, Ireland -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate17 Dec, 2024USD 12 Hourly20 Sep, 2024N/AGood communication skillsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

Responsibilities:

THIS IS A HYBRID ROLE, YOU WILL SPEND 3 WEEKS ONSITE AND 1 WEEK WORK FROM HOME ON A SET ROTATION.

How you will spend your day:

  • Provide relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, webchat and social media platforms.
  • Using your product knowledge to solve problems for customers
  • Keeping yourself up to date with business and product information
  • Effectively managing a database through accurate and efficient data entry
  • Adhering strictly to data protection and confidentiality laws
  • Ad hoc duties as required

Our ideal candidate:

  • Previous Customer Service experience
  • Excellent verbal and written communication skills
  • A high level of accuracy and attention to detail
  • Strong computer skills are essential
  • Proven ability to deal with problems and solve them effectively
  • Ability to work well either individually or as part of a team

Employee Benefits include:

  • Wellbeing programme focused on our people’s health and wellness
  • Health Insurance Discount Programme
  • Employee Assistance Programme
  • Pension Scheme
  • Employee Discounts
  • Life Cover
  • Internal Development Programmes
  • Refer a Friend Scheme
  • Cycle to Work Scheme
  • Leap Card Tax Saver
  • Maternity Pay & Paternity Pay

WHAT YOU NEED TO DO NOW:

If you are interested in this position with Abtran apply now and a member of our Talent Acquisition Team will be in touch.
Abtran is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We are committed to equality of opportunity and operate non-discriminatory practices in relation to access to employment, conditions of employment, access to training and experience, promotion and classification of posts. All employment decisions at Abtran are based on business needs, job requirements and individual qualifications, without regard to gender, civil status, family status, sexual orientation, age, disability, race, religion and membership of the Traveller community


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Human Resources/HR

HR / Administration / IR

HR

Graduate

Proficient

1

Maynooth, County Kildare, Ireland