Customer Service Advisor

at  Baker Snell

WHAT HAPPENS NEXT?

If you’re looking for a role where your skills and ambition will be supported and rewarded, and where progression is part of the culture, this could be the perfect opportunity for you.
We are holding an interview morning on Thursday 13th February 2025 at the employer’s office with initial team’s interview being carried out by Baker Snell prior to this. Places are limited so if you are interested, please don’t miss out – apply today to take the next step in your career with one of Exeter’s leading employers!
Job Types: Full-time, Permanent
Pay: £24,000.00 per year

Additional pay:

• Yearly bonus

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Paid volunteer time
• Private medical insurance
• Sick pay
• Work from home

Schedule:

• Monday to Friday
• No weekends

Work Location: Hybrid remote in Exeter
Application deadline: 10/02/202

WHY THIS ROLE STANDS OUT:

Our client offers an exceptional benefits package alongside a workplace culture that genuinely puts its team first:

• Generous Leave: 27 days holiday, plus your birthday off
• Financial Security: Up to 10% employer pension contribution
• Health & Wellbeing: Free health insurance, income protection, and life cover
• Career Progression: Ongoing training and opportunities for industry-recognised qualifications
• Team Spirit: A collaborative and supportive environment where every contribution is valued

KEY RESPONSIBILITIES:

• Act as the main point of contact for intermediaries, resolving queries quickly and professionally
• Develop detailed knowledge of company products and processes to ensure excellent service delivery
• Process new applications with accuracy and attention to detail
• Work collaboratively with internal teams and external stakeholders
• Take advantage of training and development opportunities to enhance your skills