Customer Service Advisor

at  Danske Bank

WHY YOU’LL WANT TO WORK WITH US:

We are Northern Ireland’s leading bank and our multi award winning Personal Banking teams are looking for new Customer Advisers. We don’t like to boast…but we have been voted Best Customer Engagement and People Engagement Teams and we would love you to help us win more awards! We aren’t just your run of the mill branch teams, we are a community and pride ourselves on our strong team culture. Not only are we renowned for delivering outstanding customer service, but we are passionate about giving back to our communities through volunteering, we have raised over £100k with our charity partnerships, and we have a long history of supporting local sporting talent through Danske Bank Ulster Schools’ GAA, Ulster Schools Rugby.
No wonder we are recognised as one of Northern Ireland’s top ten Best Companies to Work for. So, if you share our values and enthusiasm and all of what we stand for resonates with you, then you will find a home in our Personal Banking teams.

WHY YOU’LL WANT APPLY…..

The reason we want you to join us is that around 20% of our teams have been promoted or moved into new jobs internally in the last year– making space for some new team members!
We are looking for Customer Adviser’s for a number of our branches across Northern Ireland. If you have a passion for customer service, love working with enthusiastic, supportive team members and can communicate well then, we would love to hear from you.
Our branch working hours are 9-5pm Mon-Fri and Saturday 9.15-12.45 (requirement to work only one in seven but when you do, you’ll get a half day off during the week!)
As a Customer Service Adviser, irrespective of where you work, you will handle customer’s day to day banking queries, assist with their digital questions, open new accounts, provide information on new products, manage customer meetings, basically delivering that outstanding customer service we are famous for!

WHAT SKILLS AND EXPERIENCE DO YOU NEED TO JOIN US?

You’ve probably guessed we are looking for individuals with customer service experience, preferably from a retail, hospitality or customer facing background. You’ll also need to have experience of working within a team and have great communication skills. So, if you have these skills and you want to work in our award-winning Personal Banking teams, apply now!

Please refer the Job description for details