Customer Service Advisor

at  Huddle Utilities Ltd

Job description
Full-time Monday to Friday 9 am - 5 pm
Location: London, Finchley
Start date: ASAP
Sectors: Customer Service, Property and Energy & Utilities
This is an exciting opportunity at a rapidly growing company. The successful candidate should be looking to expand their current knowledge and responsibilities in an inspiring and rewarding environment. The role will involve handling customer support queries by phone and email. You will be working closely with the directors of the company and be encouraged to contribute to decisions that determine the direction of its future development.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to resolve customer queries
• Accurate record-keeping of customer interactions

Skills/Qualifications:

• At least 1 year of relevant work experience preferred and/or a recent graduate, Upper Second or first
• Excellent phone etiquette as well as verbal, written, and interpersonal skills
• Ability to multitask, organise, prioritise work and work well under pressure
• Flexibility in a changing working environment
• IT literate and mathematically minded
• Interest in business and economics

We are looking for a hard-working individual with a desire to be empowered to grow their careers and drive the company further forward. Check out our web page at www.huddle.uk.com
Job Types: Full-time, Permanent, Graduate
Pay: £27-30,000.00 per year

Benefits:

• Casual dress
• Company events
• Cycle to work scheme
• Discounted or free food
• Free parking
• On-site parking
• Private medical insurance
• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor’s (required)

Work Location: In person
Job Type: Full-time
Pay: £27,000.00-£30,000.00 per year

Benefits:

• Company events
• Company pension

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (preferred)

Work Location: In perso

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to resolve customer queries
• Accurate record-keeping of customer interaction