Customer Service Advisor – Luxury Cosmetics Brand (Remote)

at  Ventrica

Remote, Scotland, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate28 Dec, 2024Not Specified03 Oct, 2024N/AGood communication skillsNoNo
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Description:

MINIMUM SPEED REQUIREMENTS:

Ping ms Maximum 20ms
DOWNLOAD Mbps Minimum 20 MBps
UPLOAD Mbps Minimum 5Mbps

Responsibilities:

WHAT WILL I DO IN THE ROLE?

  • First point of contact for all customer enquiries
  • To provide sales through service, including order processing and upselling additional products
  • Brand ambassador for your client, upholding the values/expectations of this luxury brand.
  • Provide outstanding customer service across telephone, social media, web chat and e-mail
  • Making sure the customer is at the heart of every conversation and leave with a positive impression of you, our client and of Ventrica


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

IT - Hardware / Telecom / Technical Staff / Support

Customer Service

Graduate

Proficient

1

Remote, United Kingdom