Customer Service Advisor |S1| Retail & Business Banking | Customer interactions

at  Santander

WHAT ELSE YOU NEED TO KNOW:

This is a permanent full time role based in Sheffield, working hours are Monday to Friday 10am to 6pm with 1 in 4 Saturdays.
We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month.
If you apply for this role in Sheffield, it’s important you consider your travelling distance, time and cost from your home to the office location.
We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.
If you’re interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

• Passionate about delivering outstanding customer service either from a face to face or a telephony background, previous financial services background isn’t essential as we’ll provide you training
• The ability to listen and communicate effectively with customers to truly understand their needs
• You will require the right to work in the UK (please see details below