Customer Service Advisor - Smart Team

at  Calisen Metering

At Calisen, we are dedicated to owning and managing essential energy infrastructure assets that promote smarter energy for everyone.
Through our smart metering, installation, data services, EV charging infrastructure, and electrification of heat, we’re fostering a more sustainable future. Our core business values drive us to bring smarter energy solutions to all. With growth and development happening across all sectors of our business, we now have a fantastic opportunity for you to join us as a Customer Service Advisor within our dynamic smart metering exchange team.

As a Customer Service Advisor at Calisen, you’ll be the champion of our phone lines, scheduling smart meter appointments and delivering exceptional customer service. You’ll work closely with various departments, find innovative solutions, and manage administrative tasks, such as generating letters for our valued customers.
Join us in a permanent role, working 37.5 hours per week. Our fixed shift pattern operates from 8am to 8pm, Monday to Friday, with just one Saturday shift every four weeks from 8am to 5pm. Enjoy the flexibility of our hybrid working arrangement – combining remote work with at least two days a week in our vibrant Wigan call centre. Earn an annual salary of £23,400 while making a meaningful impact.