Customer Service Advisor

at  Sweet Fuels

Oxford, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate31 Jan, 2025Not Specified31 Oct, 2024N/AGood communication skillsNoNo
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Description:

CUSTOMER SERVICE ADVISOR

We are looking for an experienced Customer Service to work in a successful friendly team with experience of both inbound and outbound calls having excellent account management customer service skills. The role is fast paced and ideally suited to a person who can multitask and be part of a team.

How To Apply:

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Responsibilities:

  • Answering inbound calls with confident negotiation skills
  • Making outbound sales calls, building rapport with prospective customers
  • Responding to emails in a timely manner
  • Pricing and entering order details on the system.
  • Dealing with customer queries
  • Delivering great service to customers
  • Hitting monthly Sales and productivity targets
  • Aspirations to move up as the business grows vs the 5-year plan.
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What you should be able to bring to the role:

  • Proven Sales Experience with evidence of hitting set KPIs.
  • An upbeat friendly approach to speaking to customers is essential.
  • Resilience
  • Attention to detail.
  • Ability to work under pressure.
  • Effective Listening skills
  • Excellent Communication skills on all platforms
  • PC literate


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Oxford, United Kingdom